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Profile photo of a State Farm Agent named: Karen Michaels

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State Farm® Insurance Agent

Karen Michaels

Michaels Ins and Fin Svcs Inc

2280 Pulaski Highway
North East, MD 21901-3710

1/4 mile east of Rt 272 on Rt 40 in North East, MD. Across from Pat's Pizza.

Profile photo of a State Farm Agent named: Karen Michaels

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
After Hours by Appointment
Call or text us 24 hours a day!

Contact me to schedule a virtual meeting


2280 Pulaski Highway
North East, MD 21901-3710


English, Spanish

We are here to help with all your Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Business and Commercial Insurance and Financial Service needs throughout North East and the surrounding areas. I have been proudly serving all of MD, DE, and PA since 1999, and come from a family that has been serving our customers over 40 years. Because I care so much about my customers and my community, I have been voted favorite insurance office every year!

I pride myself in providing an experience that is like no other, which has helped me earn several accolades, including:

  • Million Dollar Round Table

  • State Farm President's Club Qualifier

  • State Farm Chairman's Circle Qualifier

  • State Farm Ambassador Travel Qualifier

I feel it is critical to stay informed and on top of my industry so I can foremost serve my customers. As a result, I have earned my RICP Designation (Retirement Income Professional), Chartered Life Underwriter Designation (CLU), and my Chartered Financial Consultant Designation (ChFC).

I am a member of NAIFA, a member of Cecil County & North East Chambers of Commerce, a 2005 Graduate of Cecil Leadership, and a Graduate of Frostburg State University.

My office offers Auto Insurance, Home Insurance, Life Insurance, Health Insurance, Business Insurance, Banking and more in MD, DE, & PA.

Call us or visit our office to save money and be a part of the K-Amazing Experience!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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The mission of the Karen Michaels State Farm Insurance Office is to provide our customers with a great value on auto insurance, home insurance, business insurance, life insurance, and more. We are here to be the first and ultimate choice for all of Maryland, Delaware, and Pennsylvania insurance needs.

We pride ourselves in making a difference in the lives of our customers. Our purpose is to exceed the expectations of our customers by providing confidence through needs based conversations, while setting a standard of remarkable customer service we call the K-Amazing Experience.

The Karen Michaels Agency Team believes personal service is the cornerstone to our success. We take pride in educating ourselves and our customers about the need for all insurance and financial services and always seek to provide high quality, value priced options that are specific to our individual customer's needs.


Chris Greaver

Office Manager

Working in both North East since 2008 as well as our Bel Air/Churchville location, Chris' experience includes financial services, life, health, commercial, auto, & home insurance. In 2013, Chris received the LUTCF designation from The American College. He is a member of NAIFA and holds a Masters Degree from the University of Maryland and a Bachelors degree from Towson University. Chris is a lifetime Maryland resident and is licensed in MD, DE, and PA.


Tracie Ebersole

Customer Service Manager

Tracie has been in the insurance industry for over 30 years and a team member of Karen Michaels State Farm since 2008. Tracie is licensed in Maryland, Delaware, Pennsylvania, Illinois and North Carolina; and experienced in servicing all personal and commercial policies. She enjoys spending time outdoors and with her young granddaughter.


Harold Hines

Insurance Account Representative


Keara Cottrell

Customer Relations Representative

Keara has worked for Karen Michaels State Farm since 2016 on our Customer Care Team. She is married to her high school sweetheart, John, and they have two children. She loves spending time with family, especially on Sundays, supporting the local Baltimore Football Team. She has lived in Cecil County for 23 years and graduated from North East High School in 2010.


Laurielle Romero Lazcano

Customer Relations Representative

Laurielle grew up in Baltimore City, MD and graduated from The Patterson Business & Finance Academy in 1997. She's been a State Farm team member since 1997 and enjoys nature hikes, international travel and photography. She and her husband have 2 kids that they're raising in nearby Harford County. Laurielle tambien habla Espanol.


Mimi Bryant


Alliyah Thorpe

Office Manager


Lindsey Faciane

Insurance Account Representative

Lindsey started working with our office in 2018 as an intern and quickly discovered that she is an insurance nerd! She has been married to her college sweetheart for 4 years, and they have their hands full with two beagle pups. She loves knitting, reading, and drinking espresso

Katie Gomez


Eric Buescher


Laurena Hernandez

Customer Relations Representative

Laurena has been a local State Farm team member since she was a student helping out part-time, giving her over 12 years of experience in serving Maryland, Delaware, and Pennsylvania insurance policies. She and her husband recently welcomed a 2nd child and enjoy spending time with their family and pets.


Cameron Griffin

Account Representative


David Lazzaro

Account Representative


Tyler Litton

Insurance Account Representative


Kristina Racine

Customer Relations Representative


Brooke Raffa

Insurance Account Representative


K.J. Graves

Insurance Account Representative


Anna Sollenberger

Account Associate

Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in North East, Maryland.
  • I have been a State Farm agent since 2005.
  • I am a second generation State Farm agent.
  • We currently have 15 team members at our agency.
  • We have 75 years of combined insurance experience in our office.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Bronze Tablet

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Karen Michaels - State Farm Agent!

Learn more about our agency and the career opportunities with us.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.