Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Webster

Linda Webster

September 12, 2025

5  out of  5
rating by Linda Webster
"State Farm always treats me with respect and let's me pay my brothers car insurance over the phone, which is very convenient for me. Thanks Tammy for being so accommodating. It's always a pleasure."
Profile photo of Vasilios Othitis

Vasilios Othitis

September 12, 2025

5  out of  5
rating by Vasilios Othitis
"I was having issue with my drive safe and safe. Beacon. I called up, spoke to a live agent and was helped out. Now, hopefully I will be able to save even more monthly."
Profile photo of Paula Edwards

Paula Edwards

September 11, 2025

5  out of  5
rating by Paula Edwards
"Every single time I have called, they have been exceptionally nice and understanding about my needs. When I hang up from the call, I feel that this is nit a problem that I am confused or not understanding something...Thank You Karen Michaels office for being there to listen and help!!"
Profile photo of Lorraine Turner

Lorraine Turner

September 11, 2025

5  out of  5
rating by Lorraine Turner
"I forgot the name of the young lady who i spoke with, but she was very pleasant, respectful, and knowledgeable"
Profile photo of Jennifer

Jennifer

September 10, 2025

5  out of  5
rating by Jennifer
"I had the pleasure of speaking with Acacia and she was extremely sweet and helpful with assisting me today! :)"
Profile photo of Deborah Thompson

Deborah Thompson

September 10, 2025

5  out of  5
rating by Deborah Thompson
"Tammy was very helpful & knowledgeable about adding my new vehicle.ty"
Profile photo of Karen J

Karen J

September 10, 2025

5  out of  5
rating by Karen J
"Tammy was a great help!"
Profile photo of Betsy Fritz

Betsy Fritz

September 9, 2025

5  out of  5
rating by Betsy Fritz
"Very happy with this office. Always quick to answer questions and make changes."
Profile photo of Corey Parker

Corey Parker

September 8, 2025

5  out of  5
rating by Corey Parker
"Great customer service 👍"
Profile photo of Yvonne Gravette

Yvonne Gravette

September 8, 2025

5  out of  5
rating by Yvonne Gravette
"Great detailed and respectful service."
Profile photo of Salome Mopal

Salome Mopal

September 5, 2025

5  out of  5
rating by Salome Mopal
"Mimi Bryant"
Profile photo of cheryl Capehart

cheryl Capehart

September 4, 2025

5  out of  5
rating by cheryl Capehart
"Mini Bryant helped make aadditions to ny homeowners policy. She was great snd efficient. She made the changes I needed easily. Thank you"
Profile photo of Victoria Sines

Victoria Sines

September 3, 2025

5  out of  5
rating by Victoria Sines
"I've been a customer of Karen Michaels - State Farm for 10 years and could not be happier with their services. They are responsive, professional, and helpful. Mimi helped me yesterday and made a normally stressful process go smoothly and quickly."
Profile photo of Bethany Duquette

Bethany Duquette

September 3, 2025

5  out of  5
rating by Bethany Duquette
"This one goes to Mimi ❤️ She was a huge help when I called in to follow up with my policy from a week prior. She was professionally polite and kind to speak with. I appreciate you helping me today!"
Profile photo of Jose Portillo

Jose Portillo

August 30, 2025

5  out of  5
rating by Jose Portillo
"Miss Jackie is absolutely incredible. I had never met any insurance agent that takes the time to explain the policy. Over 20 years paying for insurance and she is the first one that explained the policies. I never understood it before, never thought it was so important. I will be loyal to this company that showed to care about our family, and they from day one showed the customer service I had never seen in over 20 years. Thank you State Farm and Jackie!"
Profile photo of Samantha Gaffey

Samantha Gaffey

August 29, 2025

5  out of  5
rating by Samantha Gaffey
"I like the office of Karen Michaels which is who I go thru the people there are wonderful and helpful."
We responded:
"Hey Samantha! I'm so glad you like State Farm! Your support means a lot to us. If you ever need anything, we're here to help! - Karen Michaels - State Farm Insurance Agent, North East, MD"
Profile photo of Jynell Bagley

Jynell Bagley

August 29, 2025

5  out of  5
rating by Jynell Bagley
"Great and pleasant !!"
Profile photo of Jose Toro

Jose Toro

August 28, 2025

5  out of  5
rating by Jose Toro
"Excellent costumer service."
We responded:
"Hi Jose, I'm happy you had a great experience with our office. Your positive feedback means a lot to us. If you ever need anything else, we're here to help. - Karen Michaels - State Farm Insurance Agent, North East, MD"
Profile photo of James Miller

James Miller

August 28, 2025

5  out of  5
rating by James Miller
"Acacia Wagner was a big help. Very professional."
We responded:
"Thank you for the five-stars, James! David is amazing and we are so glad he could help you! Please feel free to reach out if there is anything else we can do to help."
Profile photo of Alice Smith

Alice Smith

August 28, 2025

5  out of  5
rating by Alice Smith
"Tammy was so helpful, professional, but very upstanding & patient! Truly a wonderful group people!! Thank you !!"
Profile photo of Tony Simms

Tony Simms

August 28, 2025

5  out of  5
rating by Tony Simms
"Very helpful and concerned for their clients It was a wonderful experience."
Profile photo of Jessica Rabbit

Jessica Rabbit

August 28, 2025

5  out of  5
rating by Jessica Rabbit
"Tammi was great. Very knowledgeable and kind. I love state farm the reps are always professional and attention to client matters seems to be their number one priority."
Profile photo of Tammy Reynolds

Tammy Reynolds

August 28, 2025

5  out of  5
rating by Tammy Reynolds
"Wonderful service easy to speak to"
Profile photo of Ashley Meekins

Ashley Meekins

August 27, 2025

5  out of  5
rating by Ashley Meekins
"Love State Farm. I had the pleasure of talking to a lady name Tammy and she was so sweet and so helpful."
Profile photo of Dylan Foncha

Dylan Foncha

August 26, 2025

5  out of  5
rating by Dylan Foncha
"Spoke to Cameron and he was very thorough with explaining my quote and clarifying questions I had. He also shared additional ways I could save even more on insurance (who doesn’t love that) in additional discounts I was getting. I gotta say it’s been a tailored experience where there was no pressure or manipulation."