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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryan Gleim

Bryan Gleim

April 23, 2026

5  out of  5
rating by Bryan Gleim
"Always pleasant and efficient to deal with, would highly recommend."
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Alfred Showell

April 21, 2026

5  out of  5
rating by Alfred Showell
"Very nice, very professional"
We responded:
"Alfred, thank you for the five-stars! We are so glad that you had a pleasant interaction with our team. We are here to help you protect what matters most!"
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Alex Mohammed

April 21, 2026

1  out of  5
rating by Alex Mohammed
"Tyler is the absolute worst agent."
We responded:
"Alex, thank you for sharing your feedback. We understand that getting new insurance can be stressful, and our team does their best to assist customers through this process while providing clear, honest guidance. After reviewing your account, we can see that Tyler did everything in his power to help you, though some things are truly out of our control. We'd be happy to speak with you directly to review your concerns and see how we can help moving forward. Please feel free to contact our office at your convenience."
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Carole Miller

April 17, 2026

5  out of  5
rating by Carole Miller
"Mikal was very helpful to have my issue resolved. I want to thank him for all his help."
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Karen Narro

April 16, 2026

5  out of  5
rating by Karen Narro
"Great service and very nice lady who helped me."
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Georgia Dickens

April 16, 2026

5  out of  5
rating by Georgia Dickens
"It’s such a pleasure working with Mallory and members of the team at State Farm. I prefer being assisted when it’s time to pay my bill. They’re very helpful. Thanks!"
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Mel O

April 16, 2026

5  out of  5
rating by Mel O
"Fast and courteous service. Thanks so much Tammy."
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Covie Covington

April 16, 2026

5  out of  5
rating by Covie Covington
"Kristina and the lady who did my enrollment (I can’t remember her name unfortunately) are both fantastic and extremely helpful."
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Richard Sullivan

April 15, 2026

5  out of  5
rating by Richard Sullivan
"If you need insurance of any kind, I highly recommend Karen Michaels Northeast MD. I referred my family and friends and they are happy as well."
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Cory Giffin

April 14, 2026

5  out of  5
rating by Cory Giffin
"Scotty Cochran is very easy to work with, and super personable. Scotty values his customers, puts us first, and is more than willing to answer any question or concern that anyone has. Would 100% recommend working with Scotty."
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Donald Wilson

April 14, 2026

5  out of  5
rating by Donald Wilson
"Karen Michaels is my agent, but any Karen’s associates are also great. They make me feel comfortable . They are friendly and helpful and caring. If you are looking for insurance, State Farm is the only way to go. It’s like talking to someone you’ve known for years but"
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Tracy Matthews

April 13, 2026

5  out of  5
rating by Tracy Matthews
"Taylor and Tammy always very helpful and knowledgeable!"
We responded:
"Thank you, Tracy! I'm glad to hear that Taylor was able to assist you with such expertise and helpfulness. We're grateful to have Taylor on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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bbbcrewz Beth

April 13, 2026

5  out of  5
rating by bbbcrewz Beth
"super fast service and always spot on answers!"
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Marcus Howard

April 10, 2026

5  out of  5
rating by Marcus Howard
"Today I spoke with Tammy from Karen Michaels State Farm. She was extremely pleasant and answered all of my questions. 10/10 customer service"
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Michael Ciletti

April 9, 2026

5  out of  5
rating by Michael Ciletti
"Great Customer Service .. questions were answered quickly as was service"
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michael ward

April 9, 2026

5  out of  5
rating by michael ward
"Great service always Thank u Number one in customer service"
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Sandra Atkinson

April 7, 2026

5  out of  5
rating by Sandra Atkinson
"Christa is absolutely AMAZING !!! I needed a quotation today and she went above beyond. She listens ! I received professional and caring advice, THANK YOU !"
We responded:
"Hey Sandra, Thanks so much for your awesome review! I'm glad our team member could make things simple and quick for you. If you need any further assistance, we're here to help! - Karen Michaels - State Farm Insurance Agent, North East, MD"
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Josh Greaves

April 7, 2026

5  out of  5
rating by Josh Greaves
"Assisted by KJ who was very helpful!"
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Jeff Frohwein

April 7, 2026

5  out of  5
rating by Jeff Frohwein
"Tammy was very patient and kind helping me with my account. Felt like she really cared about me."
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Stephen Petfield

April 7, 2026

5  out of  5
rating by Stephen Petfield
"They helped me set up a second car fast!"
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David Etim

April 7, 2026

5  out of  5
rating by David Etim
"Mikel was great in providing the change that I needed with my insurance policy!"
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Brenda Jolly

March 31, 2026

5  out of  5
rating by Brenda Jolly
"The team a Karen Michaels State Farm is always very helpful and responsive whenever I call with questions and services. Thank you!"
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Bill Page

March 27, 2026

5  out of  5
rating by Bill Page
"Mimi was very helpful and very knowledgeable about every issue that I needed to address."
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Gabrielle Bismarck

March 27, 2026

5  out of  5
rating by Gabrielle Bismarck
"Tammy was super sweet and helpful! Great customer service!"
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Solomon HA

March 26, 2026

5  out of  5
rating by Solomon HA
"I have a new insurance from this office and had some issues the staff members were extremely helpful to fix my problem and get it done without any hassle. Simply the best place to get your insurance!! Thank you!!"