Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Page

Bill Page

March 27, 2026

5  out of  5
rating by Bill Page
"Mimi was very helpful and very knowledgeable about every issue that I needed to address."
Profile photo of Gabrielle Bismarck

Gabrielle Bismarck

March 27, 2026

5  out of  5
rating by Gabrielle Bismarck
"Tammy was super sweet and helpful! Great customer service!"
Profile photo of Solomon HA

Solomon HA

March 26, 2026

5  out of  5
rating by Solomon HA
"I have a new insurance from this office and had some issues the staff members were extremely helpful to fix my problem and get it done without any hassle. Simply the best place to get your insurance!! Thank you!!"
Profile photo of Robert Gay

Robert Gay

March 26, 2026

5  out of  5
rating by Robert Gay
"Awesome people to work with..."
Profile photo of Michael Dawley

Michael Dawley

March 25, 2026

5  out of  5
rating by Michael Dawley
"Got to the point and took care of the issue quickly and professionally."
Profile photo of Diana Young

Diana Young

March 25, 2026

5  out of  5
rating by Diana Young
"Tammy was wonderful to work with! I had several changes to and a few questions about my policy. Tammy was very knowledgeable and helpful. Thank you!!"
Profile photo of Max Holli

Max Holli

March 23, 2026

5  out of  5
rating by Max Holli
"Mallory was incredibly helpful and efficient in resolving an issue with my vehicle registration and insurance verification. What had been ongoing for a while was handled quickly and professionally, and everything was taken care of the same day. I truly appreciate her responsiveness and support. Highly recommend!"
Profile photo of Adelya Almetova

Adelya Almetova

March 20, 2026

5  out of  5
rating by Adelya Almetova
"Great service. Kristina Racine very helpful."
Profile photo of Cindy Conley

Cindy Conley

March 20, 2026

5  out of  5
rating by Cindy Conley
"The service at Karen Michael’s State Farm is awesome. Melanie takes the time to explain the information so that it’s clear and we can make the best decisions on our policies. Highly recommend!!"
Profile photo of Adam Shepherd

Adam Shepherd

March 20, 2026

5  out of  5
rating by Adam Shepherd
"Very pleasant to speak with. Mimi answered all of my questions."
Profile photo of taylor ballew

taylor ballew

March 20, 2026

5  out of  5
rating by taylor ballew
"Tammy and Fida are awesome! Thank you for your help!"
Profile photo of JAKY CRUZ

JAKY CRUZ

March 18, 2026

5  out of  5
rating by JAKY CRUZ
"Thank you! David🙏 for all your help very good experience quick response.!!"
We responded:
"Thank you for your kind words! I'm glad you had a positive experience with our team. Quick responses and great service are what we strive for. If you need any further assistance, we're here to help. - Karen Michaels - State Farm Insurance Agent, North East, MD"
Profile photo of Kiara Henry

Kiara Henry

March 18, 2026

5  out of  5
rating by Kiara Henry
"Laurena helped me out today by adding my fiancé as a driver to my vehicle . She explained a lot of benefits with State Farm that I had no clue about and she answered all my questions. Definitely a great agent!!!"
Profile photo of Tiree Peck

Tiree Peck

March 18, 2026

5  out of  5
rating by Tiree Peck
"Handles every situation with a sense of urgency as well as empathy . Always satisfied with the service and very cheap and reasonable prices."
Profile photo of Janelle Crumpton

Janelle Crumpton

March 18, 2026

5  out of  5
rating by Janelle Crumpton
"Brooke is an amazing agent! I was shopping around and she gave me a discount I couldn't say no to."
Profile photo of Howard Shrum

Howard Shrum

March 17, 2026

5  out of  5
rating by Howard Shrum
"Fast, competent and extremely customer service oriented… definitely staying with this team!"
Profile photo of Svetlana Lvovsky

Svetlana Lvovsky

March 16, 2026

5  out of  5
rating by Svetlana Lvovsky
"Karen was very helpful and professional"
Profile photo of Jeremy Fetters

Jeremy Fetters

March 16, 2026

5  out of  5
rating by Jeremy Fetters
"Very good customer service and great discounts. I highly recommend them."
Profile photo of Ashley McCormac

Ashley McCormac

March 15, 2026

5  out of  5
rating by Ashley McCormac
"We set up a meeting to discuss business insurance as well as employee benefits. Anna and Alliyah were both very helpful and took the time to explain the details of the insurance policies and were able to offer a variety of benefits. Insurance is very confusing so we appreciated the time and care they took into explaining all the details as well as going line by line in explaining what everything meant. Really appreciate the time and care taken!"
Profile photo of brandon dennison

brandon dennison

March 14, 2026

5  out of  5
rating by brandon dennison
"Any time I have called it was always amazing and helpful resolving any issue I may have for this call thank you Laurena Hernandez!"
Profile photo of Belinda P.

Belinda P.

March 13, 2026

5  out of  5
rating by Belinda P.
"Tammy in the North East Office was very knowledgeable, helpful and friendly with all my questions."
Profile photo of Stacey Kalwa

Stacey Kalwa

March 13, 2026

5  out of  5
rating by Stacey Kalwa
"Chayna is incredibly helpful!!"
Profile photo of Михайло Тимощук

Михайло Тимощук

March 13, 2026

5  out of  5
rating by Михайло Тимощук
"good work"
Profile photo of BDB

BDB

March 13, 2026

5  out of  5
rating by BDB
"Mikal took a great deal of time to explain the details of an umbrella policy and how it works in combination with homeowners and auto insurance. He was pleasant and helpful and addressed my questions, not just in general, but specifically for my policies. I appreciated his professionalism, patience, and pleasant nature in fielding my many questions."
Profile photo of Katrina

Katrina

March 13, 2026

5  out of  5
rating by Katrina
"Mimi was such a big help. Thank you!"