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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Willie Washington

June 23, 2025

5  out of  5
rating by Willie Washington
"K.J. Graves was excellent with all information and really professional with excellent customer service. Thank you for your service!"
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cody harding

June 23, 2025

5  out of  5
rating by cody harding
"Tammy was great help"
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Don Lushis

June 23, 2025

5  out of  5
rating by Don Lushis
"Gloria Stevens not only treated me with courtesy but with her help. Actually her directing my windshield replacement. I had very little problems. In fact, she set up the deal and had the windshield replaced at my house. Totally grateful at 89 years old I don't need extra anxiety in my life. She completely eliminated that for me and I thank her very much. The only thing I had to do was pay my deductible. Thank you, Gloria"
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Robert Tyler

June 23, 2025

5  out of  5
rating by Robert Tyler
"Tammy was very clear and patient with me ."
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Jay Scott

June 20, 2025

5  out of  5
rating by Jay Scott
"Fast, prompt turnaround and professional interaction!"
We responded:
"Thank you for taking the time to leave us a review, Jay. Our State Farm office in North East would be nothing without policyholders like you!"
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Deborah Criddle

June 20, 2025

5  out of  5
rating by Deborah Criddle
"Thank you so much for your follow-up on my insurance card and explaining everything to me again very helpful thank you again"
We responded:
"Deborah, thank you! We appreciate your trust in us to take care of your insurance policies."
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Georgia Dickens

June 19, 2025

5  out of  5
rating by Georgia Dickens
"It’s such a pleasure working with the team at State Farm. I prefer being assisted when it’s time to pay my bill. They’re very helpful. Thanks!"
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Angela Mullings

June 19, 2025

5  out of  5
rating by Angela Mullings
"The process is organized snd"
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78990 Olanma1

June 18, 2025

5  out of  5
rating by 78990 Olanma1
"You were so good and experienced in your job, thanks for your help"
We responded:
"Thank you for your review! We are so glad that you had a good experience with our team. We are honored to help you protect what matters most!"
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Stephen Douglas

June 17, 2025

5  out of  5
rating by Stephen Douglas
"Cameron was very detailed on my introduction to state farm and very helpful!!!"
We responded:
"Thank you for the five-stars, Stephen! We are so glad that Cameron was able to welcome you to our office and show you how we are different than the average insurance agency. We are honored to help you protect what matters most!"
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Cheryl Wharton

June 17, 2025

5  out of  5
rating by Cheryl Wharton
"Hello Very helpful . Thank you"
We responded:
"Cheryl, thank you for your review! We are so glad that our team was able to help you. We are here for you!"
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Trish Suppa

June 16, 2025

5  out of  5
rating by Trish Suppa
"Tammy was awesome"
We responded:
"Trish, thank you for your review! Tammy is a wonderful addition to our team. Excellent customer service is our top priority, and Tammy fulfills that every day. We are here to help you!"
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Barbara Mendeloski

June 16, 2025

5  out of  5
rating by Barbara Mendeloski
"I called the office today and spoke to tammy and she was very professional in handling my concerns and explained everything to me Thank you"
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chris taylor

June 16, 2025

5  out of  5
rating by chris taylor
"The guy that helped me was absolutely amazing he made my day better I ended up getting a little bit better of a rate just by changing my address this company is lucky to have this guy I think his name was Scotty I hope I got that right but you guys are lucky to have him"
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Veronica Campbell

June 15, 2025

5  out of  5
rating by Veronica Campbell
"KJ was very knowledgeable, helpful assuring that I received the best policy for my situation. I would truly recommend him to assist you in your journey to finding the best insurance be it auto or homeowners etc he can do it. On top of that he’s pleasant, friendly extra patient!"
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Mike Collazo

June 13, 2025

5  out of  5
rating by Mike Collazo
"Tammy was very helpful I was having so much trouble with my discounts she put the time in and made it very easy to fix"
We responded:
"Mike, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. We care a lot about our customers."
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Lisa Wells-Way

June 13, 2025

5  out of  5
rating by Lisa Wells-Way
"Great service. Tammie help me a lot so I won’t lose my insurance. Thank you"
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Erin Rantuccio

June 13, 2025

5  out of  5
rating by Erin Rantuccio
"Scotty was a tremendous help when we recently needed to change coverage on our vehicles. He was super responsive and very professional when discussing the different options! I highly recommend Karen Michaels State Farm office."
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K Young

June 13, 2025

5  out of  5
rating by K Young
"Willing to work with you, when it an emergency!"
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Rachel Hallstrom

June 12, 2025

5  out of  5
rating by Rachel Hallstrom
"I just came back to State Farm. I missed them so much! It's good to be back! Thank you, Karen Michael's! I had been with State Farm since I first started driving!"
We responded:
"Hi Rachel, it is a pleasure working with you. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Scotty Cochran jr.

June 12, 2025

5  out of  5
rating by Scotty Cochran jr.
"The whole customer care team is excellent! Keara, Acacia, Laurena, Laurielle, Tammy, Mimi, Chayna, Kristina, Tracie and lastly Davey boy. Oh and also that Scotty guy is cool too."
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Grady Cobb

June 12, 2025

5  out of  5
rating by Grady Cobb
"My agent was super"
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Kellie Ash

June 12, 2025

5  out of  5
rating by Kellie Ash
"This gentleman was so sweet and kind and went above and beyond for me ,I was asking him a tough question !!!!!!! Today is the same and is still tough and a hurtful spot, we talked about the D word it's still hard for me people would say the d word and I would say don't do that its a soar subject for me!! I felt comfortable with David he made me laugh,smile and I rarely dont do that i greatly appreciate all he did!!!!!! MY MAIN CONCERN WAS FOR MY KIDS THATS ALL I CARED ABOUT THEY ARE ADULTS NOW AND I HATE IT!!! I want to leave something for my kids they are my world and forever will be with me I just want to them to know how much as a single mom how much love I have for them now and forever i will always love them 💗 💓 💕 ❤️ ps I am living till I am 90 lol!!!!"
We responded:
"Kellie, thank you for the five-stars! David does an amazing job with talking about the difficult topics and we are so glad that he could give you some reassurance. We'll always be here to help you - even when you're 90!"
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Dee Okusami

June 11, 2025

5  out of  5
rating by Dee Okusami
"Thank you sonmuch Mimi Bryant. You were the only one so far that has taken the time to go over details of my policy..."
We responded:
"Thank you for the five-stars, Dee! Mimi is a crucial part of our team, and we are so glad that she was able to answer your questions while reviewing your policy. It is so important to understand your coverage! We are here to help you protect what matters most!"
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Doran Sanders

June 11, 2025

5  out of  5
rating by Doran Sanders
"Tammy was great"
We responded:
"Thank you for the five-stars, Doran! Tammy is a vital part of our team, and we are so glad that you had a positive experience with her. We are here for you!"