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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tawny McCarty

March 23, 2025

5  out of  5
rating by Tawny McCarty
"Mimi Bryant is the best! I am very satisfied with the assistance I received from her. She’s very professional and also has the best personality as well!"
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Martin Bernstein

March 21, 2025

5  out of  5
rating by Martin Bernstein
"Karen was excellent, and well versed in answering all of my insurance policy questions. She was also very kind, considerate, and professional during all of our conversations. You should be very proud and grateful to have her as a representative of your company."
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Renad Khalil

March 21, 2025

5  out of  5
rating by Renad Khalil
"I had the pleasure of working with Fida. My brother referred me to her for life insurance, and she made the process seamless. I cannot recommend Fida enough. Not to mention her voice is just beyond angelic. So happy to have worked with her and she will help you pick the right policy and also make you laugh. Thank you Fida!"
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Michael Syvius

March 20, 2025

5  out of  5
rating by Michael Syvius
"Been with State Farm since 2012 and with Karen Michael for all of it and my go to for home insurance. Calling in or meeting in person has always been fast and smooth process."
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Danielle Jack

March 20, 2025

5  out of  5
rating by Danielle Jack
"Had a good experience with lurena sexton"
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Kenneth Long

March 20, 2025

5  out of  5
rating by Kenneth Long
"The service I received was very helpful and easy to do the lady I spoke with took care of my problem quickly resolved 👍🏾👍🏾"
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Amanda Bobbitt

March 19, 2025

5  out of  5
rating by Amanda Bobbitt
"Karen Michaels State farm is the place to go I've had them for over 10 years. Recently added a new vehicle to my policy and 2 of there employees assisted me Lorie and Acaia both were friendly and answered all my questions and got me the best bang for my buck. Lorie even went the extra mile to help me with a question I've had for a while and will be reaching back out to me this week with that information. Go here for all your insurance needs"
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Amanda May

March 19, 2025

5  out of  5
rating by Amanda May
"My name is Amanda bobbitt I've had karen Michael's state farm insurance for over 10 years and I love their customer service as well as their prices. They are extremely easy to work with. And I have to mention lorie ( I hope I'm spelling her name correctly) shes one of the office managers. I added a new vehicle to my coverage on monday and she helped out her co worker to help me tremendously. She was so kind and very personable but most of all she was so knowledgeable with everything. She definitely is a value to your company."
We responded:
"Amanda, we are grateful for your kind words and thrilled to hear about your positive experience with Amanda. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Amanda exceeded your expectations."
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Shirley Thomas

March 19, 2025

5  out of  5
rating by Shirley Thomas
"I was needing information on life insurance and Laurena was very helpful and informative! Communication was quick and she explained everything so it was easy to understand. I would definitely call her again for any of my insurance needs!"
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T Davis

March 18, 2025

5  out of  5
rating by T Davis
"Tammy was very informative and helpful"
We responded:
"Thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in North East."
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Caleb L.

March 17, 2025

5  out of  5
rating by Caleb L.
"David was super informational. Very helpful. The process was easy and effortless. Friendly advice and multiple options. Highly recommend talking to him. Great office. Great insurance!"
We responded:
"Wow, we are delighted to hear about your seamless experience with us! It's fantastic to know that our team made the insurance process easy for you and provided affordable coverage. Thank you for your kind words about our staff - we appreciate your positive feedback! Karen Michaels - State Farm Insurance Agent, North East, MD"
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Irvin DuBoise

March 17, 2025

5  out of  5
rating by Irvin DuBoise
"Kristina was amazing, she helped me with everything I needed, Great personality!!! Keep up the Great work Kristina!!!! :)"
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Sierra Young

March 14, 2025

5  out of  5
rating by Sierra Young
"tammy was a wonderful agent she was absolutely amazing so patient and willing to get us the best insurance extremely knowledgeable about all of the information she gave us ! very helpful and an extremely easy process! thank you sooooo much tammy !!!!!!"
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Nicole Chadwick

March 14, 2025

5  out of  5
rating by Nicole Chadwick
"I absolutely love my State Farm office Personnel!"
We responded:
"Thank you for taking the time to leave us a review, Nicole. Our State Farm in North East would be nothing without policyholders like you!"
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Dylan Fry

March 12, 2025

5  out of  5
rating by Dylan Fry
"Quick & Easy Thank you!"
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robin watkins

March 12, 2025

5  out of  5
rating by robin watkins
"I had the most refreshing conversation with Fida on getting my vehicle insurance taking care of. Fida had an amazing Ora or vibe about her that made my choice to switch from the company I’d been with for over 10 years. Fida was very knowledgeable and quick with the quote that saved me lots of money without any back and forth. That made my whole day. I’m retired now and couldn’t figure out why my insurance company wouldn’t cut me a break even after I’ve been loyal to them for years."
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Anthony Bayne

March 12, 2025

5  out of  5
rating by Anthony Bayne
"Amazing customer service a lady named Tammy answered and helped with me everything I needed very friendly!! Will no hesitate to go back to this State Farm"
We responded:
"Thank you for the 5-star rating, Anthony! We are thrilled to hear that you received great service from our team. Providing excellent service is our top priority, and we appreciate your positive feedback. We look forward to continuing to meet your insurance needs in the future. - Karen Michaels - State Farm Insurance Agent, North East, MD"
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Peace N Luv

March 12, 2025

5  out of  5
rating by Peace N Luv
"The agency had sent my mom a refund check and somehow after the check was received my mom misplaced it. The agent I spoke with this morning, March 11, 2025 at the North East, MD location was so kind, helpful, and efficient. She was able to have a new check sent out to my mom without any issues, and I wasn’t on the phone very long at all at getting this facilitated. Unfortunately, I can’t remember the agents name but I hope from my post they will be able to decipher who it was. A big thank you to her!"
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Jasmine Rowley

March 11, 2025

5  out of  5
rating by Jasmine Rowley
"David was phenomenal when writing our homeowners policy. We just purchased our first home and hopefully close on 3/17! David delivered both in a quick and timely manner. He is extremely thorough and did not proceed until he checked not just once...but TRIPLE checked everything! The attention to detail was amazing. Thank you David for being kind, helpful and knowledgeable when re-writing our new policy!"
We responded:
"Thank you, Jasmine, for sharing your experience! I'm so glad to hear that Tammy was able to assist you effectively and provide the quick and courteous service you needed. It's wonderful to know that your concerns were addressed to your satisfaction. We appreciate your kind words and will certainly pass them along to Tammy."
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Kathleen Wright

March 10, 2025

5  out of  5
rating by Kathleen Wright
"Laurie was so helpful in helping me set up my new bank draft for State Farm. I would recommend this office to anyone that needs insurance. Thank you again Laurie."
We responded:
"Thank you, Kathleen, for your wonderful feedback! I'm happy to hear that we were able to assist you with setting up your new bank draft. Your recommendation means a lot to us, and we're grateful for your support!"
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Matthew Munoz

March 10, 2025

5  out of  5
rating by Matthew Munoz
"Great customer service. Fast and efficient at getting exactly what I needed. Didn’t beat around the bush and try to sell me on extra stuff"
We responded:
"We love seeing five-stars, Matthew! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Linda Turnbull

March 7, 2025

5  out of  5
rating by Linda Turnbull
"I always receive friendly and helpful service. Mimi Bryant has helped me a lot with policy changes. So thankful for her quick responses with what I needed. Thank you State Farm !"
We responded:
"Thank you, Linda, for your wonderful feedback! I'm delighted to know that you've found our service friendly and helpful. Mimi is indeed a valuable part of our team, and I'm glad she could assist you with your policy changes promptly. If you ever need further assistance, don't hesitate to reach out!"
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brandon “Kraios-8D” hull

March 7, 2025

5  out of  5
rating by brandon “Kraios-8D” hull
"Tammy was absolutely amazing. help me out with no problems whatsoever, she addressed my problem, fixed it and from start to finish it was very smooth."
We responded:
"Thank you, Brandon, for sharing your experience! I'm happy to hear that Tammy gave you great service. It's nice to know she was able to solve your issue easily. If you have any more questions or need help in the future, just contact our office!"
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Cooks Quotes

March 6, 2025

5  out of  5
rating by Cooks Quotes
"Cameron Thorpe was, Well spoken, understanding, and Professional!"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you found our service well-spoken, understanding, and professional."
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Janice Blevins

March 6, 2025

5  out of  5
rating by Janice Blevins
"Tammy was so kind to help me today."
We responded:
"Thank you, Janice, for sharing your experience! I'm delighted to know that Tammy was able to assist you with kindness. Our team is always here to help, so feel free to reach out for any future needs or questions."